{"title":"All Courses","description":"\u003cp\u003e\u003cspan style=\"color: rgb(242, 103, 34);\"\u003e\u003cstrong\u003eUnlock your potential through our comprehensive online courses.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIn today’s fast-paced and competitive world, continuous learning is the key to staying ahead. Our diverse range of online courses is thoughtfully designed to meet the unique needs of individuals and businesses, providing practical skills and knowledge across critical areas like leadership, communication, compliance, and personal development.\u003c\/p\u003e\n\u003cp\u003eWhether you're looking to sharpen your management skills, foster innovation, ensure regulatory compliance, or empower your team, our expertly crafted programs offer flexible, engaging, and results-driven learning experiences. Explore our course categories and discover how we can help you achieve your goals and thrive in an ever-changing landscape.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eOur Pay-As-You-Go online training is perfect for businesses or individuals with occasional training needs, as it offers complete flexibility without ongoing costs or commitments. Select from the range of courses below and enrol yourself or your colleagues at checkout for one-off or occasional training needs.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eFor clients seeking greater control, branding and reporting, select from our \u003ca href=\"https:\/\/omniacapture.com\/pages\/annual-plans\" title=\"Omniacapture Annual Plans\"\u003e\u003cstrong\u003eAnnual 20 and Annual 50 Plans\u003c\/strong\u003e\u003c\/a\u003e that are designed for those wanting an all-in-one solution for compliance and workplace training with predictable and transparent annual pricing. \u003c\/p\u003e\n\u003cp\u003eNeed something unique for your business? We also create \u003cstrong\u003e\u003ca title=\"Customised Courses\" href=\"https:\/\/omniacapture.com\/pages\/customised-courses-and-portal\"\u003ecustomised courses\u003c\/a\u003e\u003c\/strong\u003e designed and built specifically to address your training needs and goals.\u003c\/p\u003e","products":[{"product_id":"an-introduction-to-emotional-intelligence","title":"An introduction to emotional intelligence","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #121212;\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration: \u003c\/strong\u003e63 minutes plus 65 minutes activities\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #121212;\"\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about the way we connect with ourselves and other people – our emotional intelligence. In this module, we examine emotions within ourselves. We examine how to become aware of the emotions you are experiencing and their causes and meanings. We then consider how to use emotions to assist in our daily activities, and how to manage our emotions to improve our effectiveness.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #121212;\"\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Emotional intelligence supports relationships between people and growth in ourselves. It is a vital component of a successful career, team and business. Without an ability to understand and manage our emotions, our ability to effectively utilise our skills and knowledge is diminished. Understanding your own emotions is also a required step to understanding the emotions in others – in your clients and your colleagues.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #121212;\"\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #121212;\"\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003e\u003cstrong style=\"font-size: 0.875rem;\"\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #121212;\"\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e The scope of this \u003cspan style=\"color: #121212;\" data-mce-fragment=\"1\" data-mce-style=\"color: #121212;\"\u003ecourse \u003c\/span\u003eis based on general knowledge and information about the topic. The information in this \u003cspan style=\"color: #121212;\" data-mce-fragment=\"1\" data-mce-style=\"color: #121212;\"\u003ecourse \u003c\/span\u003eis intended only to provide a summary and general overview on the matters of interest. This \u003cspan style=\"color: #121212;\" data-mce-fragment=\"1\" data-mce-style=\"color: #121212;\"\u003ecourse \u003c\/span\u003eis not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this \u003cspan style=\"color: #121212;\" data-mce-fragment=\"1\" data-mce-style=\"color: #121212;\"\u003ecourse \u003c\/span\u003eand your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this \u003cspan style=\"color: #121212;\" data-mce-fragment=\"1\" data-mce-style=\"color: #121212;\"\u003ecourse\u003c\/span\u003e.\u003cbr\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47726843822401,"sku":"TH-740-56-RETAKE","price":50.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/EmotionalIntelligence01.jpg?v=1707356620"},{"product_id":"anti-bullying-and-anti-harassment-for-employees-au","title":"Anti-bullying and anti-harassment for employees (AU)","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 55 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about understanding the meaning of bullying and harassment in Australia, so you can learn to identify and prevent it from occurring in your workplace. We examine:\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003ethe types of bullying and harassment,\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eunderstand how they occur, and\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eexamine their impact on individuals.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eWe also review how to respond to instances of bullying and harassment and the various resolution procedures available.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Bullying and harassment can cause major harm to the well-being of individuals and such behaviour can have a negative impact on a person's health and happiness, which affects their ability to do their job. Breaches of bullying and harassment laws can also incur significant costs on your business - penalties, litigation, loss of reputation and high levels of employee turnover.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong style=\"font-size: 0.875rem;\"\u003eNote: \u003c\/strong\u003eManagers and Supervisors should complete \u003ca href=\"https:\/\/omniacapture.com\/products\/anti-bullying-and-anti-harassment-for-managers-au\"\u003eAnti-bullying and anti-harassment for managers (AU)\u003c\/a\u003e. \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThis course is based on federal Australian law, including legislation implementing recommendations of the Respect@Work: Sexual Harassment National Inquiry Report (March 2020), and should be read in conjunction with any particular legislation, guidelines, rulings, employment contracts, policies and procedures that apply to your particular role and workplace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The information in this course is intended to provide a general introduction about bullying and harassment in the workplace. The scope is intended only to provide a generic summary of how to recognise and manage bullying and harassment. The case studies in this course are hypothetical and the recommendations it makes should not be relied upon. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, legislation, regulations, directives, guidance and workplace policies or other documents that are applicable to your particular role or workplace. In the event of discrepancy between this training course and documents specific to your workplace, the documents specific to your workplace should be applied. OmniaCapture is not responsible to you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this training course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47727212495169,"sku":"TH-740-31-RETAKE","price":40.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/antibullying02.jpg?v=1707356542"},{"product_id":"mental-health-awareness-for-employees","title":"Mental health awareness for employees","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration: \u003c\/strong\u003e35 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about understanding the concepts of mental health and wellbeing in your workplace. We examine what 'mental health' means and the two most common issues of mental health: depression and anxiety. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eThis includes becoming more aware of potential signs of mental health issues, in yourself and others, as well as understanding how you and others can help.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Over three million Australians are living with anxiety or depression. Mental health issues are far more common than most people realise. It is possible - even likely - you will have encountered people with mental health concerns in your workplace. The good news is that you can help yourself or others suffering from anxiety or depression even if you are not completely sure of all the signs, causes and treatment available. It all starts with awareness and recognition of mental health in the first instance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e Managers and supervisors should complete the topic \u003ca href=\"https:\/\/omniacapture.com\/products\/mental-health-awareness-for-managers\"\u003eMental health awareness for managers\u003c\/a\u003e.\u003cbr\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e The scope of this course is based on a general risk assessment and outline of the management of mental health in the workplace. The information in this course is intended only to provide a summary and general overview on the matters of interest, at the time of preparation. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47771841233217,"sku":"TH-740-36-RETAKE","price":35.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/mental-health02.jpg?v=1707356955"},{"product_id":"mental-health-awareness-for-managers","title":"Mental health awareness for managers","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration: \u003c\/strong\u003e36 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course provides managers with strategies to identify and manage risks to mental health in the workplace, including work-related stress. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eWe review common sources of work-related stress, actions to manage those situations as well as the different roles and responsibilities of people in the workplace.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eMental health awareness can reduce stress and improve employee wellbeing and company morale. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Everyone can experience work-related stress. Brief or infrequent stress is unlikely to cause harm and can even make us more productive. Work-related stress that is ongoing or excessive can contribute to poor mental health. Managing work-related stress and risks to mental health is a Work Health and Safety (WH\u0026amp;S) legal requirement – just like physical health. When managed well the benefits include more engaged and productive workers.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All managers and supervisors\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e Employees may also benefit from this course, or the course \u003ca href=\"https:\/\/omniacapture.com\/products\/mental-health-awareness-for-employees\"\u003eMental health awareness for employees\u003c\/a\u003e.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e The scope of this course is based on a general risk assessment and outline of the management of mental health in the workplace. The information in this course is intended only to provide a summary and general overview on the matters of interest, at the time of preparation. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772201156929,"sku":"TH-740-37-RETAKE","price":35.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/mental-health01_804d59b5-586b-48bf-a0dd-b0b06728a3c9.jpg?v=1707354498"},{"product_id":"modern-slavery-awareness-for-employees","title":"Modern slavery awareness for employees","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration: \u003c\/strong\u003e35 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about a general introduction and awareness of modern slavery in Australia and what it means for you and your organisation. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eWe examine the risks of modern slavery in your operations and supply chains. We help you recognise signs of modern slavery in your workplace and how to seek help or support if you suspect modern slavery is taking place.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Modern slavery exists as part of global supply chains. It is estimated that 49.6 million people are enslaved in the world, in many industries and even in private homes. Unfortunately, Australian research suggests that less than 20% of victims of modern slavery are ever identified in Australia. It is critical that all employees understand the reality of modern slavery and the best practices in recognising signs of modern slavery in your workplace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees. It has particular relevance to roles involved in operations and supply chain management.\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eNote: \u003c\/strong\u003eThe course \u003ca href=\"https:\/\/omniacapture.com\/products\/modern-slavery-awareness-for-managers\"\u003eModern slavery awareness for managers\u003c\/a\u003e is recommended for executives and managers, as it features a detailed discussion of the Australian Modern Slavery Act and various reporting requirements for organisations.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer: \u003c\/strong\u003eThe scope of this course is based on a general outline and awareness of modern slavery in the workplace. It does not address legislation or other requirements for managers or executives. The information in this course is intended only to provide a summary and general overview on the matters of interest, at the time it was prepared. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772270559553,"sku":"TH-740-32-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/ModernSlavery01.jpg?v=1707358732"},{"product_id":"anti-bullying-and-anti-harassment-for-managers-au","title":"Anti-bullying and anti-harassment for managers (AU)","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 75 Minutes\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about understanding the meaning of bullying and harassment in Australia, so you can learn to identify and prevent it from occurring in your workplace.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWe examine:\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ethe types of bullying and harassment,\u003c\/li\u003e\n\u003cli\u003eunderstand how they occur, and\u003c\/li\u003e\n\u003cli\u003eexamine their impact on individuals.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWe also review how to respond to instances of bullying and harassment and the various resolution procedures available. Finally, we examine how to prevent and manage bullying and harassment by using a risk management approach.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Bullying and harassment can cause major harm to the well-being of individuals and such behaviour can have a negative impact on a person's health and happiness, which affects their ability to do their job. Breaches of bullying and harassment laws can also incur significant costs on your business - penalties, litigation, loss of reputation and high levels of employee turnover.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Managers and supervisors\u003cbr\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e Employees should complete \u003ca href=\"https:\/\/omniacapture.com\/products\/anti-bullying-and-anti-harassment-for-employees-au\"\u003eAnti-bullying and anti-harassment for employees (AU)\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThis course is based on federal Australian law, including legislation implementing recommendations of the Respect@Work: Sexual Harassment National Inquiry Report (March 2020), and should be read in conjunction with any particular legislation, guidelines, rulings, employment contracts, policies and procedures that apply to your particular role and workplace.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer: \u003c\/strong\u003eThe information in this course is intended to provide a general introduction about bullying and harassment in the workplace. The scope is intended only to provide a generic summary of how to recognise and manage bullying and harassment. The case studies in this course are hypothetical and the recommendations it makes should not be relied upon. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, legislation, regulations, directives, guidance and workplace policies or other documents that are applicable to your particular role or workplace. In the event of discrepancy between this training course and documents specific to your workplace, the documents specific to your workplace should be applied. OmniaCapture is not responsible to you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this training course.\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772357165377,"sku":"TH-740-35-RETAKE","price":45.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/antibullying03.jpg?v=1707371954"},{"product_id":"strategies-to-manage-stress-in-the-workplace","title":"Strategies to manage stress in the workplace","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration: \u003c\/strong\u003e37 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about understanding how stress occurs in the workplace and looking at a range of strategies and tips to help you manage stress and improve wellbeing. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eIn the course, we examine what stress is and how it affects people and organisations. We look at the positive and negative aspects of stress as well as ways to identify symptoms of negative stress. Finally, we examine stress management techniques and how to apply them.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Workplace stress has been reported in Australia as costing over $10 billion per year, with almost 100 million working days lost per year. Yet not all stress is bad - positive stress can bring focus and energy. The key is being able to limit and manage negative stress while gaining the benefits of positive stress.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cstrong\u003e:\u003c\/strong\u003e The scope of this course is based on general knowledge and information about the topic. The information in this course is intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772384362817,"sku":"TH-740-44-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Stress02_0f165da8-d586-4a66-a083-ffc58a96c896.jpg?v=1710393363"},{"product_id":"strategies-to-manage-burnout-in-the-workplace","title":"Strategies to manage burnout in the workplace","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 57 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about managing on-going pressure which can lead to burnout. This is more than typical stress - it is situations of chronic stress or on-going high-pressure. First, we look at the differences between stress and pressure. We then look at issues of chronic stress and high-pressure situations. Finally, we address the issue of burnout itself - the symptoms of burnout and steps you can take to rebalance your work performance and protect your sense of wellbeing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Everyone in the workplace is susceptible to burnout. Burnout can not only have a negative impact on your work performance but, more importantly, can lead to significant negative impacts on your health (as well as impact on your colleagues and family). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees. It could be you, someone in your team or a colleague or friend that is suffering from burnout and needs help managing this.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cstrong\u003e:\u003c\/strong\u003e The scope of this course is based on general knowledge and information about the topic. The information in this course is intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772492562753,"sku":"TH-740-41-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Burnout01.jpg?v=1710393318"},{"product_id":"alcohol-and-drugs-in-the-workplace","title":"Alcohol and drugs in the workplace","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 29 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about an awareness of the dangers presented by the use of alcohol and other drugs in the workplace.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eWe examine the impact of alcohol and drugs can have on you, and how you can identify ways to prevent drug and alcohol-related incidents in the workplace. This will, in turn, reduce the harm and risks associated with alcohol and drug use in the workplace and promote safe behaviours at work.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eWe examine also why alcohol and drugs become a problem in the workplace and what you can do to help avoid the risks associated with alcohol and drug usage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Alcohol and drugs cost Australian workplaces an estimated $6 billion per year in lost productivity. The use of alcohol and other drugs can impact on workplaces in a number of ways, affecting relationships, safety and productivity. All workplaces should promote a safe culture, and workers are expected to recognise and practice appropriate behaviours.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772498690369,"sku":"TH-740-24-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Alchol-Drug-test01.jpg?v=1707363945"},{"product_id":"general-evacuation-training","title":"General evacuation training","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 44 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is designed to provide you with an understanding of why evacuations take place, what occurs during an emergency and your responsibilities concerning evacuation. In this topic, you will learn:\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003ewhat an emergency is and the need for emergency preparedness training\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003esome of the emergency prevention and preparation strategies used\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eroles during an emergency\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eemergency protection systems and emergency warning systems\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ehow to respond to an emergency, and\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eactions to take during an emergency.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e You have a responsibility to keep yourself, and your work colleagues and visitors, safe during an emergency. You will need to be prepared to respond during an emergency and be aware of your evacuation procedures. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eNote: \u003c\/strong\u003eThis course does not cover role-specific emergency responsibilities, such as those of a warden or other members of the emergency control organisation (ECO).\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e The scope of this course is based on a general outline of evacuation procedures. It has been designed to comply with best practice national health and safety standards. Terminology has been chosen for clarity and ease of comprehension across jurisdictions. For example, ‘employer’ has been used to signify the broader term ‘Person Conducting a Business or Undertaking (PCBU)’. While ‘WHS’ represents both work and occupational health and safety. The information in this course is intended only to provide a summary and general overview on the matters of interest, at the time of preparation. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772533850433,"sku":"TH-740-25-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Office-Evacuation01.jpg?v=1707365403"},{"product_id":"ruok-workplace-conversation-guide","title":"R U OK? Workplace Conversation Guide","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #121212;\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 15\u003cstrong data-mce-fragment=\"1\"\u003e \u003c\/strong\u003eminutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #121212;\"\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e Got a feeling that someone you know or care about it isn’t behaving as they normally would? Perhaps they seem out of sorts? More agitated or withdrawn? Or they’re just not themselves. Trust that gut instinct and act on it. In this course, you'll learn more about the signs and when it's time to ask R U OK?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #121212;\"\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e By starting a R U OK? conversation, you could help a family member, friend or workmate open up. If they say they are not OK, you can follow the conversation steps in this guide to show them they’re supported and help them find strategies to better manage the load. If they are OK, that person will know you’re someone who cares enough to ask.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #121212;\"\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees and anyone who wants to lend support to the people in their world who may be struggling with life.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #121212;\"\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003e\u003cstrong style=\"font-size: 0.875rem;\"\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #121212;\"\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e The scope of this course is based on general knowledge and information about the course. The information in this course is intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. The content is this course is provided by the R U OK foundation and is used with their written permission. In the event of discrepancy between this document and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003cbr\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772545515841,"sku":"TH-740-55-RETAKE","price":15.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/R-U-ok01.jpg?v=1707366046"},{"product_id":"diversity-awareness-introduction","title":"Diversity Awareness: Introduction","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 27 Minutes\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course provides an introduction to the concept of diversity with a focus on the business benefits of a diverse and inclusive workplace. This is the first course in the diversity awareness suite of courses which has been designed to promote inclusion and equality.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy is this course important? \u003c\/strong\u003eAs workforce demographics shift and global markets emerge, workplace diversity starts to become a business necessity. Employees reap benefits from workplace diversity, including respect from co-workers and diverse businesses often see gains in productivity, innovation and profit.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSuitable for: \u003c\/strong\u003eAll employers, employees, and anyone who wants to increase their understanding of diversity.\u003c\/p\u003e\n\u003cp\u003eThis is the first course in a suite of Diversity Awareness courses, including:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eIntroduction (this course)\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/omniacapture.com\/products\/diversity-awareness-disability\"\u003eDisability\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/omniacapture.com\/products\/diversity-awareness-aboriginal-torres-strait-islander-peoples\"\u003eAboriginal and Torres Strait Islander peoples\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/omniacapture.com\/products\/diversity-awareness-culturally-and-linguistically-diverse\"\u003eCulturally and linguistically diverse\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/omniacapture.com\/products\/diversity-awareness-lgbtiq\"\u003eLGBTIQ+\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/omniacapture.com\/products\/diversity-awareness-taking-action\"\u003eTaking action\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eOnline Assessment:\u003c\/strong\u003e None\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWorkplace Activities:\u003c\/strong\u003e None \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this \u003cspan data-mce-fragment=\"1\" style=\"color: #121212;\" data-mce-style=\"color: #121212;\"\u003ecourse\u003c\/span\u003e.\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772560523585,"sku":"TH-740-46-RETAKE","price":25.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Diverisity-Intro01.jpg?v=1707366691"},{"product_id":"gender-equality-in-the-workplace","title":"Gender equality in the workplace","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 55 Minutes\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about achieving gender equality in the workplace. It defines concepts of gender and gender equality and looks at why gender inequality continues to exist in many organisations despite decades of legislation and cultural change. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eIt identifies the barriers to improving gender equality and how a lack of gender equality impacts both individuals and organisations. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eFinally, we look at a range of initiatives which both individuals and organisations can undertake to improve gender equality, culture and diversity in the workplace.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Achieving gender equality in the workplace is more than just a legislative requirement – it is fair for everyone, a right for all women and a responsibility for organisations. Achieving gender equality cannot occur simply through legislation. The behaviours, mindsets and socialisation that occur every day at work have significant power over individuals. Change is required at both an organisational and individual level.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eOnline Assessment:\u003c\/strong\u003e None\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWorkplace Activities:\u003c\/strong\u003e None \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e The scope of this course is based on a general outline of gender equality. The information is intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal or medical advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal, medical or other professional advice before acting or relying on any of the information contained in this course.\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772595159361,"sku":"TH-740-30-RETAKE","price":40.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Gender-Equality01.jpg?v=1707367330"},{"product_id":"understanding-avoiding-unconscious-bias-for-managers","title":"Understanding and avoiding unconscious bias for managers","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 48 Minutes\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about unconscious bias, including what it is and why it happens. We explore the workplace consequences of acting on such biases, which include impairing diversity and negatively affecting retention rates, and why it’s important to build awareness of unconscious biases. We identify five types of unconscious bias and strategies to help you overcome potential bias in your thinking and decision making. We also examine issues of unconscious bias in both the recruitment and retention of employees in your organisation.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Without being aware of our thoughts, we can easily come to believe in social stereotypes. We see what we expect to see in someone, rather than who they actually are. We become biased. Even worse, we’re then likely to act on those biases and - even without realising it - discriminate against other people.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All managers and supervisors, or anyone involved in talent management processes.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e Employees are recommended to complete \u003ca href=\"https:\/\/omniacapture.com\/products\/understanding-and-avoiding-unconscious-bias-for-employees\"\u003eUnderstanding and avoiding unconscious bias for employees\u003c\/a\u003e   \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eOnline Assessment:\u003c\/strong\u003e None\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWorkplace Activities:\u003c\/strong\u003e None \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e The scope of this course is based on general knowledge and information about the topic. The information in this \u003cspan data-mce-fragment=\"1\"\u003ecourse \u003c\/span\u003eis intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772610298177,"sku":"TH-740-38-RETAKE","price":25.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/UnconciousBiasManagers.jpg?v=1710399539"},{"product_id":"duty-of-care-for-employees","title":"Duty of care for employees","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 20 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about understanding of how to fulfil your duty of care to help maintain the health and safety of the workplace. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eWe will examine work health and safety (WHS) responsibilities, which are otherwise referred to as duty of care responsibilities, and your responsibilities as a worker. You’ll also gain a practical understanding of how you are required to fulfil these responsibilities.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Duty of care in the workplace exists to prevent injuries and improve safety for everyone. You have a responsibility for your own safety and the safety of others while in the workplace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e The scope of this course is based on a general outline of duty of care for employees. The information is intended only to provide a summary and general overview on the matters of interest, as at the time it was prepared. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772635496769,"sku":"TH-740-23-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Duty-of-Care02.jpg?v=1707370205"},{"product_id":"duty-of-care-for-managers","title":"Duty of care for managers","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 24 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about work health and safety (WHS) responsibilities and how they apply to managers and supervisors. We examine your responsibilities to WHS, including daily, weekly and monthly tasks. We also look at how you can fulfil some of your key duty of care responsibilities as a manager or supervisor in the workplace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e This course is important because your duty of care responsibilities are essential to ensuring the health and safety of everyone at your workplace, ensuring that you fulfil your employment, social and ethical responsibilities, maintaining organisational morale and avoiding reputational damage and costly litigation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Managers, supervisors and senior managers. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e It is recommended that the \u003ca href=\"https:\/\/omniacapture.com\/products\/duty-of-care-for-employees\"\u003eDuty of care for employees\u003c\/a\u003e \u003cspan data-mce-fragment=\"1\"\u003ecourse is completed \u003c\/span\u003efirst.\u003cbr\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e The scope of this course is based on a general outline of duty of care for managers, supervisors and senior managers. The information is intended only to provide a summary and general overview on the matters of interest, as at the time it was prepared. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772653027649,"sku":"TH-740-29-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Duty-of-Care03.jpg?v=1707370119"},{"product_id":"manual-handling-safety","title":"Manual handling safety","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 43 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about understanding the risks associated with manual handling and an awareness of how to perform these tasks safely. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eWe cover hazardous manual handling, how to assess manual handling tasks, ways of reducing the risk of injury and techniques for performing manual handling tasks safely.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Manual handling injuries to workers still plague many industries and while some tasks pose obvious risks if undertaken incorrectly, others may not be so apparent.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e The scope of this course is based on a general risk assessment and outline of the management of hazardous manual tasks in the workplace. The information is intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this document and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772685041985,"sku":"TH-740-28-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Manualhandling02_307b6cbc-88ab-4adf-8169-54df9e4a1d9f.jpg?v=1708639833"},{"product_id":"it-security-while-working-from-home","title":"IT Security while working from home","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration: \u003c\/strong\u003e37 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about gaining an understanding of the steps you can take to help ensure the confidentiality, integrity and availability of the information in your organisation while working from home or in flexible environments. You will examine the different types of threats to information and best practices to keep information safe.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e The security threats and risks when working at home can differ from those encountered while working within your organisation's physical locations. With more employees working from home, hackers are increasingly focused on remote workers and less secure 'work at home' practices.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees working from home or at a remote location outside their organisation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer: \u003c\/strong\u003eThe scope of this course is based on a general outline of information security for employees working at home. The information is intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47772709126465,"sku":"TH-740-54-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/IT-security-WFH01.jpg?v=1707371170"},{"product_id":"warden-training-1-emergency-preparation","title":"Warden Training 1:  Emergency Preparation","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 37 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about gaining an understanding of the role of a warden in the workplace. It examines what emergencies are and how people behave during emergencies. It provides guidance on emergency preparation and prevention, including the need to identify and control hazards. This course is part 1 of 2 in the Warden Training series.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e The role of a warden is a critical one in any workplace. Workplace emergencies* occur unexpectedly - quick and correct responses from a warden can dramatically influence the behaviours of other people and the safe handling of that emergency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e*Local State, Territory of building requirements may also impose obligations.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Suitable for wardens (including floor or area wardens).\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e Explore \u003ca href=\"https:\/\/omniacapture.com\/products\/warden-training-2-emergency-response\"\u003eWarden Training 2: Emergency Response \u003c\/a\u003eafter completing this course.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The scope of this course is based on a general outline of emergency preparation and warden duties. The information in this course is intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47838938497345,"sku":"TH-740-26-RETAKE","price":40.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Warden01.jpg?v=1708638160"},{"product_id":"warden-training-2-emergency-response","title":"Warden Training 2: Emergency Response","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 48 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about gaining an understanding of the role of a warden in the workplace. It examines how to respond to emergencies. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eIt also reviews evacuation plans and the roles and responsibilities of key people during emergency responses. This course is part 2 of 2 in the Warden Training series.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e The role of a warden is a critical one in any workplace. Workplace emergencies occur unexpectedly. Quick and correct responses from a warden can dramatically influence the behaviours of other people and the safe handling of that emergency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Wardens (including floor or area wardens). \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e It is recommended that participants complete the \u003ca href=\"https:\/\/omniacapture.com\/products\/warden-training-1-emergency-preparation\"\u003eWarden Training 1: Emergency Preparation\u003c\/a\u003e prior to this course.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The scope of this course is based on a general outline of emergency preparation and warden duties. The information in this course is intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47839106826561,"sku":"TH-740-27-RETAKE","price":40.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Warden02_4937ad4f-af84-4397-9b30-c4ce96ee1ac9.jpg?v=1727167808"},{"product_id":"sexual-harassment-awareness-for-employees-au","title":"Sexual harassment awareness for employees (AU)","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 35 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about is about recognising, preventing and eliminating behaviour that could be considered sexual harassment in Australia. We also look at what to do if you are being subjected to, or witness, this type of behaviour.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Sexual harassment is a prevalent issue in workplaces and can have negative consequences for an affected individual, for their colleagues, and for employers. This topic provides some helpful steps to assist employees and employers in eliminating all forms of sexual harassment in the workplace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e Managers and supervisors may prefer to complete \u003ca href=\"https:\/\/omniacapture.com\/products\/sexual-harassment-awareness-for-managersau\"\u003eSexual harassment awareness for managers (AU)\u003c\/a\u003e.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eThis course is based on federal Australian law, including legislation implementing recommendations of the Respect@Work: Sexual Harassment National Inquiry Report (March 2020), and should be read in conjunction with any particular legislation, guidelines, rulings, employment contracts, policies and procedures that apply to your particular role and workplace.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The information in this course is intended to provide a general introduction about sexual harassment in the workplace. The scope is intended only to provide a generic summary of how to recognise and manage sexual harassment. The case studies in this training course are hypothetical and the recommendations it makes should not be relied upon. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, legislation, regulations, directives, guidance and workplace policies or other documents that are applicable to your particular role or workplace. In the event of discrepancy between this training course and documents specific to your workplace, the documents specific to your workplace should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47839227937089,"sku":"TH-740-22-RETAKE","price":40.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/SexualHarrassment02.jpg?v=1708643733"},{"product_id":"best-practice-listening-skills","title":"Best practice listening skills","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 49 minutes plus 80 minutes activities\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This \u003cspan style=\"color: #121212;\" data-mce-fragment=\"1\" data-mce-style=\"color: #121212;\"\u003ecourse \u003c\/span\u003eis a\u003c\/span\u003ebout listening, as a dynamic form of professional communication. Listening is not a passive process. In fact, the listener can, and should, be at least as engaged in the process as the speaker. The phrase ‘\u003cem\u003eactive listening\u003c\/em\u003e’ is used to describe this process of being fully involved. \u003c\/p\u003e\n\u003cp\u003eWe explore some best practice techniques relating to being present, responding, considering the exchange in full and creating the best possible response to what you have heard.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e If there is one communication skill you should aim to master, then listening is it. Good listening skills can lead to better client satisfaction, greater productivity with fewer mistakes, and increased sharing of information that in turn can lead to more creative and innovative work.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities: \u003c\/strong\u003e\u003c\/span\u003eYes. Participants must complete two activities within the training, each spanning a 7-day period. This timeline allows for in-depth engagement within the workplace using course materials, including hands-on exercises and interactive modules. It accommodates schedules while ensuring ample time for learning and reflection.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The scope of this \u003cspan style=\"color: #121212;\" data-mce-fragment=\"1\" data-mce-style=\"color: #121212;\"\u003ecourse \u003c\/span\u003eis based on a general knowledge and information about the topic. The information in this \u003cspan style=\"color: #121212;\" data-mce-fragment=\"1\" data-mce-style=\"color: #121212;\"\u003ecourse \u003c\/span\u003eis intended only to provide a summary and general overview on the matters of interest. This \u003cspan style=\"color: #121212;\" data-mce-fragment=\"1\" data-mce-style=\"color: #121212;\"\u003ecourse \u003c\/span\u003eis not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this \u003cspan style=\"color: #121212;\" data-mce-fragment=\"1\" data-mce-style=\"color: #121212;\"\u003ecourse \u003c\/span\u003eand your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this \u003cspan style=\"color: #121212;\" data-mce-fragment=\"1\" data-mce-style=\"color: #121212;\"\u003ecourse\u003c\/span\u003e.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47888004448577,"sku":"TH-740-33-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/ListeningSkills01.jpg?v=1709331854"},{"product_id":"sexual-harassment-awareness-for-managers-au","title":"Sexual harassment awareness for managers (AU)","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 59 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about is about recognising, preventing and eliminating behaviour that could be considered sexual harassment in Australia. We also look at what to do if you are being subjected to, or witness, this type of behaviour.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Sexual harassment is a prevalent issue in workplaces and can have negative consequences for an affected individual, for their colleagues, and for employers. This course provides some helpful steps to assist employees and employers in eliminating all forms of sexual harassment in the workplace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All managers and supervisors\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e Employees should complete \u003ca href=\"https:\/\/omniacapture.com\/products\/sexual-harassment-awareness-for-managers-au\"\u003eSexual harassment awareness for employees (AU).\u003c\/a\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eThis topic is based on federal Australian law, including legislation implementing recommendations of the Respect@Work: Sexual Harassment National Inquiry Report (March 2020), and should be read in conjunction with any particular legislation, guidelines, rulings, employment contracts, policies and procedures that apply to your particular role and workplace.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The information in this course is intended to provide a general introduction about sexual harassment in the workplace. The scope is intended only to provide a generic summary of how to recognise and manage sexual harassment. The case studies in this training course are hypothetical and the recommendations it makes should not be relied upon. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, legislation, regulations, directives, guidance and workplace policies or other documents that are applicable to your particular role or workplace. In the event of discrepancy between this training course and documents specific to your workplace, the documents specific to your workplace should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47964326691137,"sku":"TH-740-34-RETAKE","price":45.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/SexualHarrassment03.jpg?v=1710202008"},{"product_id":"understanding-and-avoiding-unconscious-bias-for-employees","title":"Understanding and avoiding unconscious bias for employees","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 31 Minutes\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about unconscious bias, including what it is and why it happens. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eWe explore the workplace consequences of acting on such biases, which include impairing diversity and negatively affecting retention rates, and why it’s important to build awareness of unconscious biases.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWe identify five types of unconscious bias and strategies to help you overcome potential bias in your thinking and decision making.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Without being aware of our thoughts, we can easily come to believe in social stereotypes. We see what we expect to see in someone, rather than who they actually are. We become biased. Even worse, we’re then likely to act on those biases and - even without realising it - discriminate against other people.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e Managers and supervisors are recommended to complete \u003ca href=\"https:\/\/omniacapture.com\/products\/understanding-avoiding-unconscious-bias-for-managers\"\u003eUnderstanding and avoiding unconscious bias for managers\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eOnline Assessment:\u003c\/strong\u003e None\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eWorkplace Activities:\u003c\/strong\u003e None \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e The scope of this course is based on general knowledge and information about the topic. The information in this \u003cspan data-mce-fragment=\"1\"\u003ecourse \u003c\/span\u003eis intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47974982385985,"sku":"TH-740-39-RETAKE","price":20.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Bias.jpg?v=1710306908"},{"product_id":"injury-management-for-employees","title":"Injury management for employees","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 29 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about understanding the injury management process, including the rights and responsibilities regarding injury management by employees and workers. It also looks at the steps employees need to take if injured at work.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e The longer an injured worker is away from work, the less likely they are to make a full return to work and recover from the effects of injury. Employers and organisations can also be impacted through disruption to the workflow, reduced productivity, lower morale and increased insurance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The scope of this course is based on a general outline of injury management for employees in the workplace. The information in this course is intended only to provide a summary and general overview on the matters of interest, at the time it was prepared. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this document and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47983017918785,"sku":"TH-740-43-RETAKE","price":40.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/InjuryManagement01.jpg?v=1710373429"},{"product_id":"injury-management-for-managers","title":"Injury management for managers","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 44 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course provides managers and supervisors with a better understanding of injury management, and of their role and responsibilities in relation to injury management.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003eWe examine what injury management is as well as workplace injury management and return to work programs. We also explain how to initially respond to a workplace injury, as well as support an injured worker through the recovery and return to work processes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e The longer an injured worker is away from work, the less likely they are to make a full return to work and recover from the effects of injury. Employers and organisations can also be impacted through disruption to the workflow, reduced productivity, lower morale and increased insurance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Managers and supervisors\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e Employees should complete \u003ca href=\"https:\/\/omniacapture.com\/products\/injury-management-for-employees\"\u003eInjury management for employees\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The scope of this course is based on a general outline of injury management for employees in the workplace. The information in this course is intended only to provide a summary and general overview on the matters of interest, at the time it was prepared. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this document and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47983076409665,"sku":"TH-740-40-RETAKE","price":45.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/InjuryManagement02.jpg?v=1710373928"},{"product_id":"modern-slavery-awareness-for-managers","title":"Modern slavery awareness for managers","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration: \u003c\/strong\u003e54 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about Australia's Modern Slavery Act 2018 (Cth) (Australian Modern Slavery Act) and what it means for you and your organisation. \u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003eWe examine the risks of modern slavery in your operations and supply chains. We help you recognise signs of modern slavery in your workplace and how to seek help or support if you suspect modern slavery is taking place.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Modern slavery exists as part of global supply chains. It is estimated that 49.6 million people are enslaved in the world, in many industries and even in private homes. Unfortunately, Australian research suggests that less than 20% of victims of modern slavery are ever identified in Australia. It is critical that all employees understand the reality of modern slavery and the best practices in recognising signs of modern slavery in your workplace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Managers and executives. It has particular relevance to anyone involved in operations and supply chain management.\u003cbr data-mce-fragment=\"1\"\u003e\u003cbr data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eNote:\u003c\/strong\u003e \u003c\/span\u003eThis course includes a detailed discussion of the Australian Modern Slavery Act and legislation impacting certain organisations. As a result, this course is more suited to managers and executives. For a more general awareness of modern slavery, the course \u003ca href=\"https:\/\/omniacapture.com\/products\/modern-slavery-awareness-for-employees\"\u003eModern slavery awareness for employees\u003c\/a\u003e, provides a more concise discussion of modern slavery issues (without the focus on legislation).\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer: \u003c\/strong\u003eThe scope of this course is based on a general outline and awareness of modern slavery in the workplace. It does not address legislation or other requirements for managers or executives. The information in this course is intended only to provide a summary and general overview on the matters of interest, at the time it was prepared. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":47995981332801,"sku":"TH-740-47-RETAKE","price":40.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/ModernSlavery02.jpg?v=1710483914"},{"product_id":"introduction-to-environment-social-governance","title":"Introduction to Environment, Social and Governance (ESG)","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 49 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e You will learn about the evolution of environmental, social and governance (ESG) with reference to corporate social responsibility (CSR). We will look at the importance of ESG from an environmental, social and governance perspective. We will also review ESG standards and explain why ESG is good for your organisation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e ESG is a framework for environmental management, social responsibility and good governance practices. It is important for companies and organisations because socially conscious investors and stakeholders want to know about a company’s position and policies in relation to environmental, social and governance factors.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e For managers and directors that are responsible for applying ESG principles across companies and organisations. But is also ideal for employees wanting to learn more about how ESG is applied, and the role they can play in supporting ESG in their organisation.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The information in this training module is intended to provide a general introduction to Environment, Social and Governance (ESG). The scope is intended only to provide a generic introduction to ESG information and principles. The case studies in this training module are hypothetical and the recommendations it makes should not be relied upon. This module is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, legislation, regulations, directives, guidance and workplace policies or other documents that are applicable to your particular role or workplace. In the event of discrepancy between this training module and documents specific to your workplace, the documents specific to your workplace should be applied. OmniaCapture is not responsible to you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this training module.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":48651039375681,"sku":"TH-740-50-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/ESG.jpg?v=1715650721"},{"product_id":"how-to-behave-at-an-office-party-for-employees","title":"How to behave at an office party (for employees)","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 20 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e You will learn about appropriate behaviour and self-conduct at an office party or work-related event (including Christmas Parties, New Years parties or other end-of-year parties). We explore your responsibilities, as well as tackling issues including alcohol consumption and general behaviours at work-related parties.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e This course is important because office parties and events are often a part of working with other people. Ensuring you behave in a professional and courteous manner that complies with your organisation's policies and the law is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The scope of this course is based on general knowledge and information about the topic. The information in this document is intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this document and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this topic.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":48651136041281,"sku":"TH-740-48-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Office-party.jpg?v=1715653335"},{"product_id":"whs-fundamentals-for-managers-au-model-laws","title":"WHS fundamentals for managers (AU Model Laws)","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 68 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is developed to provide an overview of effective work health and safety management, including your responsibilities under law and how to implement a risk management process. We explore common workplace hazards, including psychosocial hazards, and how you can reduce the risks associated with those hazards. This topic has additional content covering additional responsibilities for managers and supervisors\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e  Poor health and safety practices not only lead to personal harm and injury, but also because workers, managers, supervisors and employers have duties under the model WHS laws. Hazards and risks with varying potential consequences can arise for all employees in all workplaces.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e A\u003c\/span\u003ell managers and supervisors covered by the model WHS laws which include managers and supervisors in Queensland, New South Wales, ACT, Tasmania, Northern Territory, South Australia and Western Australia.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eHowever, the model WHS laws will apply slightly differently in each jurisdiction. \u003cstrong\u003eFor accuracy, please ensure you consult the WHS laws enacted in your respective jurisdiction. \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNote: \u003c\/strong\u003eComplete this topic in conjunction with any WHS training, policies and other material that is relevant to your particular workplace and role.\u003c\/p\u003e\n\u003cp\u003eFor those located in Victoria, the course \u003ca href=\"https:\/\/omniacapture.com\/products\/workplace-health-and-safety-fundamentals-victoria\"\u003eWHS fundamentals (Victoria)\u003c\/a\u003e will apply.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eIn the event of discrepancy between this training module and documents specific to your workplace, the documents specific to your workplace should be applied. \u003c\/span\u003e\u003cspan\u003eOmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49023265997121,"sku":"TH-740-51-RETAKE","price":45.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/WHS_01.jpg?v=1719979287"},{"product_id":"whs-fundamentals-for-employees-au-model-laws","title":"WHS fundamentals for employees (AU Model Laws)","description":"\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eDuration:\u003c\/strong\u003e 62 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is developed to provide an overview of effective work health and safety management, including your responsibilities under law and how to implement a risk management process. We explore common workplace hazards, including psychosocial hazards, and how you can reduce the risks associated with those hazards. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e  Poor health and safety practices not only lead to personal harm and injury, but also because workers, managers, supervisors and employers have duties under the model WHS laws. Hazards and risks with varying potential consequences can arise for all employees in all workplaces.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e A\u003c\/span\u003ell employees covered by the model WHS laws in Queensland, New South Wales, ACT, Tasmania, Northern Territory, South Australia and Western Australia.\u003c\/p\u003e\n\u003cp\u003eHowever, the model WHS laws will apply slightly differently in each jurisdiction.\u003cstrong\u003e For accuracy, please ensure you consult the WHS laws enacted in your respective jurisdiction. \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNote: \u003c\/strong\u003eComplete this course, in conjunction with any WHS training, policies and other material that is relevant to your particular workplace and role.\u003c\/p\u003e\n\u003cp\u003eFor employees located in Victoria, the course \u003ca href=\"https:\/\/omniacapture.com\/products\/workplace-health-and-safety-fundamentals-victoria\"\u003eWorkplace health and safety fundamentals (Victoria)\u003c\/a\u003e will apply.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eIn the event of discrepancy between this training module and documents specific to your workplace, the documents specific to your workplace should be applied. \u003c\/span\u003e\u003cspan\u003eOmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49048938053953,"sku":"TH-740-52-RETAKE","price":40.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/WHS02.jpg?v=1720484034"},{"product_id":"managing-remote-and-virtual-teams","title":"Managing remote and virtual teams","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 39 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about \u003c\/span\u003emanaging remote and virtual teams - workers or employees who are not physically located in the same space as their managers or leaders. This topic examines four key rules for successful remote team management which in turn improves overall teamwork. First, building trust with remote and flexible workers. We then examine how to help remote teams remove roadblocks and how to build connections for remote workers. Finally, we examine tips to improve communication for remote teams.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Working remotely is becoming increasingly popular. Some research suggests that organisations expect nearly half of all their employees to be working remotely over the next decade. While many trends feed into this way of organising work, managing the work effectively will be key to the success of organisations globally.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Managers and leaders of remote or virtual teams.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e Yes - 60 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The scope of this course is based on general knowledge and information about the topic. The information in this course is intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49429378269505,"sku":"TH-740-57-RETAKE","price":50.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/VirtualTeams.jpg?v=1727169541"},{"product_id":"staying-productive-working-at-home","title":"Staying productive: Working at home","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 27 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e \u003c\/span\u003eThis course is about how to stay productive while working from home under flexible working arrangements. \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWe review how to create a productive, and safe, home workspace.\u003c\/li\u003e\n\u003cli\u003eWe then look at ideas to keep you working effectively in a home workspace.\u003c\/li\u003e\n\u003cli\u003eFinally, we examine some of the top challenges and concerns about working at home and how to overcome them and stay focused and relaxed in your home workspace to enhance productivity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Working at home can be a fantastic opportunity for both the employee and their organisation, but it can also present some risks and hurdles. Staying focused and productive in the environment you normally relax and live in can be challenging. While you may be free of many distractions from your colleagues and organisation, there are other distractions awaiting you at home. Having a strategy to stay productive at home can help you enjoy all the benefits of working at home, while delivering as much (or even more) productivity.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Any employee who works at home or will be required to work at home for an extended period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The scope of this course is based on a general outline of working at home. The information in this course is intended only to provide a summary and general overview on the matters of interest. This course is not intended to be comprehensive, does not constitute legal advice and should be considered together with any relevant employment agreements, and workplace policies or codes of conduct. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49429560820033,"sku":"TH-740-58-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/WorkingfromHome01_42d94805-75d1-4c25-b679-6a4eac9b9ffa.jpg?v=1727169372"},{"product_id":"anti-money-laundering-au","title":"Anti-money laundering (AU)","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 68 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course \u003c\/span\u003eprovides you with an understanding of how to identify, prevent and report money laundering and terrorism financing in Australia. During this topic, you will:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExamine the potential harm caused by money laundering and terrorism financing.\u003c\/li\u003e\n\u003cli\u003eLearn how to identify money laundering and terrorism financing, as well as reviewing anti-money laundering and counter-terrorism financing (AML\/CTF) regulatory requirements and the key components of an AML\/CTF program.\u003c\/li\u003e\n\u003cli\u003eUnderstand the reporting obligations under the AML\/CTF legislation and how to comply with these requirements.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e There are many risks associated with money laundering for organisations, their managers and their employees - including reputational risk, operational risk, legal risk and financial risk. In addition, there are a variety of legislative requirements in Australia for organisations to identify and respond to suspected money laundering activities. It is important for you to be aware of your responsibilities in this process.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees. This course is based on Australian law.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e The scope of this course is general in nature and does not cover any specific potential anti-money laundering obligations that may apply to your particular workplace, or duties you may have in your role to detect or report certain anti-money laundering incidents.  In addition to this training module, you should become familiar with any legislation, guidelines, directives, policies and other documents that apply to anti-money laundering in your particular workplace and role. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49748900741441,"sku":"TH-740-59-RETAKE","price":50.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Anti-MoneyLaundering01.jpg?v=1733451310"},{"product_id":"competition-and-consumer-law-interacting-with-other-organisations","title":"Competition and consumer law: Interacting with other organisations","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 43 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course \u003c\/span\u003eis about Australian competition and consumer legislation. In this topic, we examine certain restrictive trade practices considered to be anti-competitive. These practices often occur when one organisation deals with another. In this topic, we review:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAnti-competitive and restrictive trade practices.\u003c\/li\u003e\n\u003cli\u003eCartel conduct and different examples of this practice.\u003c\/li\u003e\n\u003cli\u003eOther breaches of competition and consumer law.\u003c\/li\u003e\n\u003cli\u003eExceptions, remedies and enforcements to breaches of restrictive trade practices.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e This course is important because anti-competitive practices go against one of the main objectives of the CCA, which is promoting competition in the market place.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees. This course covers issues related to sales roles, as well as marketing and advertising. \u003c\/span\u003eWe recommend:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFirst completing the topic \u003ca href=\"https:\/\/omniacapture.com\/products\/competition-and-consumer-law-introduction\" data-mce-href=\"https:\/\/omniacapture.com\/products\/competition-and-consumer-law-introduction\"\u003eCompetition and consumer law: Introduction\u003c\/a\u003e.\u003c\/li\u003e\n\u003cli\u003eRecognising that this topic does not cover all aspects of competition and consumer law. There are additional aspects covered in two other topics: \u003ca href=\"https:\/\/omniacapture.com\/products\/competition-and-consumer-law-safety-and-warranties\"\u003eCompetition and consumer law: Safety and Warranties\u003c\/a\u003e and \u003ca href=\"https:\/\/omniacapture.com\/products\/competition-and-consumer-law-conduct-and-statements\" data-mce-href=\"https:\/\/omniacapture.com\/products\/competition-and-consumer-law-conduct-and-statements\"\u003eCompetition and consumer law: Conduct and Statements\u003c\/a\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e This is a complex area of law and a challenging topic. While this topic carefully breaks down many components, there is significant detailed content, and explorers should take their time with this topic in order to be ready to pass the assessment. In addition to this training module, you should become familiar with any legislation, guidelines, directives, policies and other documents that apply to consumer law in your particular workplace and role. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49748920303937,"sku":"TH-740-60-RETAKE","price":50.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/ConsumerLaws01.jpg?v=1733452968"},{"product_id":"competition-and-consumer-law-conduct-and-statements","title":"Competition and consumer law: Conduct and Statements","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 57 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course \u003c\/span\u003eis about Australian competition and consumer legislation and focuses on conduct and statements about goods and services. We examine:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnconscionable conduct.\u003c\/li\u003e\n\u003cli\u003eMisleading and\/or deceptive conduct.\u003c\/li\u003e\n\u003cli\u003eFalse or misleading statements.\u003c\/li\u003e\n\u003cli\u003eFalse or misleading representations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Competition and consumer legislation applies to the conduct of anyone - persons (at all levels within an organisation) as well as corporations themselves. The law prohibits your organisation from indemnifying you against any penalty imposed on you for breach of the restrictive trade practices provisions. This means that you can be held personally liable for a breach of competition and consumer legislation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees. This course covers issues related to sales roles, as well as marketing and advertising. \u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWe recommend:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFirst completing the topic \u003ca href=\"https:\/\/omniacapture.com\/products\/competition-and-consumer-law-introduction\"\u003eCompetition and consumer law: Introduction\u003c\/a\u003e.\u003c\/li\u003e\n\u003cli\u003eRecognising that this topic does not cover all aspects of competition and consumer law. There are additional aspects covered in two other topics: \u003ca href=\"https:\/\/omniacapture.com\/products\/competition-and-consumer-law-safety-and-warranties\"\u003eCompetition and consumer law: Safety and Warranties\u003c\/a\u003e and \u003ca href=\"https:\/\/omniacapture.com\/products\/competition-and-consumer-law-interacting-with-other-organisations\"\u003eCompetition and consumer law: Interacting with other organisations\u003c\/a\u003e. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e This is a complex area of law and a challenging topic. While this topic carefully breaks down many components, there is significant detailed content, and explorers should take their time with this topic in order to be ready to pass the assessment. In addition to this training module, you should become familiar with any legislation, guidelines, directives, policies and other documents that apply to consumer law in your particular workplace and role. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49748937572673,"sku":"TH-740-61-RETAKE","price":50.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/ConsumerLaws02.jpg?v=1733453763"},{"product_id":"competition-and-consumer-law-introduction","title":"Competition and consumer law: Introduction","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 30 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course \u003c\/span\u003eis an introduction to Australian competition and consumer legislation. We examine:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe purpose and objectives of competition and consumer law.\u003c\/li\u003e\n\u003cli\u003eThe role and powers of the Australian Competition and Consumer Commission.\u003c\/li\u003e\n\u003cli\u003ePenalties and remedies for breaches of competition and consumer law, and\u003c\/li\u003e\n\u003cli\u003eHow individuals can be found personally liable for breaches of competition and consumer law.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Competition and consumer legislation applies to the conduct of anyone - persons (at all levels with the organisation) as well as corporations themselves. The law prohibits your organisation from indemnifying you against any penalty imposed on you for breach of the restrictive trade practices provisions. This means that you can be held personally liable for a breach of competition and consumer legislation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees. This course provides an overview of key terms and concepts in Australian competition and consumer law, so it is a good starting point for understanding issues in this area. Additional courses may also be required for different roles and responsibilities to obtain a more complete understanding of this area.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e In addition to this training module, you should become familiar with any legislation, guidelines, directives, policies and other documents that apply to consumer law in your particular workplace and role. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49748945404225,"sku":"TH-740-62-RETAKE","price":35.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/ConsumerLaws03.jpg?v=1733454517"},{"product_id":"competition-and-consumer-law-safety-and-warranties","title":"Competition and consumer law: Safety and Warranties","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 45 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course \u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eis about Australian competition and consumer legislation and focuses on conduct and statements about goods and services. We examine:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProduct and safety information.\u003c\/li\u003e\n\u003cli\u003eProduct liability and labelling.\u003c\/li\u003e\n\u003cli\u003eConsumer guarantees.\u003c\/li\u003e\n\u003cli\u003eWarranties against defects and consumer rights.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Competition and consumer legislation applies to the conduct of anyone - persons (at all levels within an organisation) as well as corporations. The law prohibits your organisation from indemnifying you against any penalty imposed on you for breach of the restrictive trade practices provisions. This means that you can be held personally liable for a breach of competition and consumer legislation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees. This course covers issues related to sales roles, as well as marketing and advertising. \u003c\/span\u003eWe recommend:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFirst completing the topic \u003ca href=\"https:\/\/omniacapture.com\/products\/competition-and-consumer-law-introduction\" data-mce-href=\"https:\/\/omniacapture.com\/products\/competition-and-consumer-law-introduction\"\u003eCompetition and consumer law: Introduction\u003c\/a\u003e.\u003c\/li\u003e\n\u003cli\u003eRecognising that this topic does not cover all aspects of competition and consumer law. There are additional aspects covered in two other topics: \u003ca href=\"https:\/\/omniacapture.com\/products\/competition-and-consumer-law-conduct-and-statements\"\u003eCompetition and consumer law: Conduct and Statements\u003c\/a\u003e, and \u003ca href=\"https:\/\/omniacapture.com\/products\/competition-and-consumer-law-interacting-with-other-organisations\"\u003eCompetition and consumer law: Interacting with other organisations\u003c\/a\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e This is a complex area of law and a challenging topic. While this topic carefully breaks down many components, there is significant detailed content, and explorers should take their time with this topic in order to be ready to pass the assessment. In addition to this training module, you should become familiar with any legislation, guidelines, directives, policies and other documents that apply to consumer law in your particular workplace and role. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49748976566593,"sku":"TH-740-63-RETAKE","price":40.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/ConsumerLaws04.jpg?v=1733455957"},{"product_id":"conflict-of-interests-au","title":"Conflict of interests (AU)","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 37 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course we discuss how to recognise and manage conflicts of interest within the workplace. We explore real, apparent and potential conflicts of interest that arise generally in the workplace and what to do when they arise. We also briefly review insider training as it pertains to conflicts of interest.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e \u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eConflicts \u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eof interest can arise at various times throughout a person's working life, therefore it's important to understand how to manage them. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Everyone in the workplace, including business owners and employees. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e This course is general in nature and does not cover any specific conflicts that may arise in your particular workplace, or duties you may have in your role to avoid certain conflicts of interest. In addition to this training module, you should become familiar with any employment agreement, legislation, guidelines, directives, policies and other documents that apply to conflicts of interest in your particular workplace and role. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49748988494145,"sku":"TH-740-64-RETAKE","price":25.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/conflictofinterest.jpg?v=1733456920"},{"product_id":"diversity-awareness-aboriginal-torres-strait-islander-peoples","title":"Diversity Awareness: Aboriginal \u0026 Torres Strait Islander peoples","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 30 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course \u003c\/span\u003etakes a look at how we can increase our cultural awareness in relation to Aboriginal peoples and Torres Strait Islander peoples. \u003c\/p\u003e\n\u003cp\u003eA review of history, language and statistics about Indigenous peoples leads participants to better understand the context and barriers faced by First Nations peoples.\u003c\/p\u003e\n\u003cp\u003eThis topic has been designed to promote a culture of inclusion and equality.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Aboriginal peoples and Torres Strait Islander peoples experience prejudice and discrimination across many areas in Australia. Diversity of workplaces should reflect the diversity of our communities.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003eTo gain the full benefits of diversity, workplaces need to understand the differences within their workforce and be able to foster inclusive environments. This course will help to build a broad understanding of Aboriginal peoples and Torres Strait Islander peoples and how they contribute to a diverse workforce.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e E\u003c\/span\u003employers, employees, and anyone who wants to increase their understanding of Aboriginal peoples and Torres Strait Islander peoples and how they contribute to a more diverse and inclusive workforce. \u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49749000945985,"sku":"TH-740-65-RETAKE","price":50.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Diversity01.jpg?v=1733457877"},{"product_id":"building-strong-working-relationships","title":"Building strong working relationships","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 42 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e In this course we discuss how to build strong working relationships including with co-workers and managers. We also discuss how to repair damaged working relationships to promote a culture of teamwork.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e  It provides useful ways to build, maintain and restore working relationships. Having good working relationships is crucial and can make all the difference for both your team’s performance outcomes and your personal job satisfaction.  \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All employees. This course is suitable for those interested in developing their relationship building skills in the context of their workplace. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e  In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49767548059969,"sku":"TH-740-66-RETAKE","price":50.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/BuildingTeamwork01.jpg?v=1733702544"},{"product_id":"an-introduction-to-negotiation-skills","title":"An introduction to negotiation skills","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 68 minutes plus 65 minutes of activities\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is about \u003c\/span\u003ehow to improve your, or your organisation's position in any negotiated deal. \u003c\/p\u003e\n\u003cp\u003eWe begin by understanding the very nature of negotiation and selecting a proven negotiation method to work with - Principled Negotiation. We then examine each of the components of negotiation within that method, including the possible tricks used by the other side in a negotiation. The final idea addresses the key skills of great negotiators to help you identify additional areas for skills-based training which complement this topic.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Many people struggle with the concept of 'negotiation'. Often, they think negotiation is about psychological tricks. Other times, many people agree to outcomes which are not favourable for themselves, their team or their company. Even worse, people can end up negotiating for the other side (often in the case of clients) and end up with an unfair outcome. This course empowers anyone to approach negotiations with more confidence and to achieve more win\/win outcomes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Any employee in sales, relationship management, customer-servicing or leadership roles.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49769133605185,"sku":"TH-740-67-RETAKE","price":45.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/NegotiationSkills01.jpg?v=1733717997"},{"product_id":"an-introduction-to-customer-service","title":"An introduction to customer service","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 32 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course provides an introduction to customer service. We define the concept of customer service. We then look at two important concepts for customer services: The issue of personal vs professional customer service, and how to manage and meet customer expectations.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Customer service is the support-based interaction between a company and its prospective, current, or past customers. The quality of this support determines whether customer satisfaction is high or low, impacting the overall business success.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e For any employee new to customer service or needing to understand the role of customer service in their organisation.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49769236267329,"sku":"TH-740-68-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Customerservice01.jpg?v=1733718507"},{"product_id":"an-introduction-to-management","title":"An introduction to management","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 38 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course provides \u003c\/span\u003ethe foundation skills and processes for the role of a manager (team leader or supervisor). \u003c\/p\u003e\n\u003cp\u003eWe define the concept of team management and the role of a team leader. We then examine what makes a team effective and how a team manager can support the processes which lead to effective, high-performance teamwork. We also dive into team communication and feedback, one of the key responsibilities of a team leader. \u003c\/p\u003e\n\u003cp\u003eWe conclude by looking at a range of expert tips on team management and troubleshooting the four most common problems faced by manager\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e E\u003c\/span\u003effective team management isn’t just a soft concept. It creates a wide range of tangible business and employee benefits. \u003c\/p\u003e\n\u003cp\u003eMany high-performing employees who are promoted to manager positions do not realise that they require additional skills to be an effective manager (and not just an effective employee).\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e All new managers, team leaders or supervisors. \u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49769301639489,"sku":"TH-740-69-RETAKE","price":30.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Management02.jpg?v=1733719087"},{"product_id":"delegating-as-a-manager-or-leader","title":"Delegating as a manager or leader","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 44 minutes plus 60 minutes of activities\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e \u003c\/span\u003eDelegating tasks is an essential skill for leaders and managers. However, the planning and effort that goes into developing the skills to effectively delegate are often underestimated.\u003c\/p\u003e\n\u003cp\u003eIn this course, we explore why delegation is challenging and use a two-step process to help managers and leaders identify tasks they should be delegating, select the right people for those tasks and hold a delegation conversation with those people.\u003c\/p\u003e\n\u003cp\u003eEffective delegation aids in improving teamwork and is key to a positive team culture. When delegating, it's essential you set clear expectations and provide feedback.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e As a manager or leader, if you want people to give you bigger projects, more staff, or more responsibility, or even if you just want your staff to respect you as a team leader, you’ll need to invest time and effort to learn to delegate tasks. It's hard to be an effective leader when you are simply distracted by too many other tasks you shouldn't be doing. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e For any employee with people leadership responsibilities. It is particularly useful for leaders and managers who feel they are still doing too many tasks from before they were a leader, or new managers who need to 'move on' from previous tasks to allow more time for management responsibilities. \u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49769752461633,"sku":"TH-740-70-RETAKE","price":50.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Delegating01.jpg?v=1733722603"},{"product_id":"discussing-performance-with-staff","title":"Discussing performance with staff","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 40 minutes plus 80 minutes of activities\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course \u003c\/span\u003eis how to have the initial, event-driven conversations that arise when someone's performance has not met your expectations, to quickly get things back on track. \u003c\/p\u003e\n\u003cp\u003eHere, we discover skills for providing constructive feedback to optimise teamwork, employee performance and efficiency.\u003c\/p\u003e\n\u003cp\u003ePlease note, this topic is \u003cstrong\u003enot \u003c\/strong\u003eabout formal Performance Development or Performance Appraisal discussions or processes. It is about pre-empting the need for formal performance management by correcting staff performance quickly and early in the process.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Discussing people's performance can be emotionally charged. If you know how to hold these conversations in a way that minimises defensiveness and clarifies your expectations, you'll maximise the chances the feedback will be well-received, and the performance issue will be resolved quickly. If you can quickly and easily correct staff performance, you can also avoid the situation worsening to the point where it requires formal performance management.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Anyone with people management or leadership responsibilities. This course is a good introduction to the general management of staff performance.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49769900638529,"sku":"TH-740-71-RETAKE","price":50.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/Performancemeeting.jpg?v=1733894665"},{"product_id":"an-introduction-to-crisis-management","title":"Transitioning from employee to manager","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 53 minutes plus 60 minutes activities\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e Transitioning from employee to manager is an essential skill for anyone becoming a manager. This course will help make a more seamless transition from employee to manager.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003eIn this course, we'll explore your role as a manager, mistakes new managers can avoid, transitioning from peer to manager and managing people with more experience than you.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Managing people has its own set of challenges, rewards, and skill sets. When you transition from employee to manager your role, your relationship with your team, and your focus must change.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for: \u003c\/strong\u003eAny employee that is transitioning into a manager role for the first time.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49782221340993,"sku":"TH-740-76-RETAKE","price":50.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/TransitioningtoaManager.jpg?v=1733898787"},{"product_id":"an-introduction-to-sales-and-selling","title":"An introduction to sales and selling","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 47minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is \u003c\/span\u003ea starting point for people who are new to a sales role. We discuss what sales and selling are, as well as common terms and misconceptions in sales roles. We then examine four key aspects of selling:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-mce-fragment=\"1\"\u003eUnderstanding a sales pipeline\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eAligning sales with the buyer’s journey\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eKey sales communication skills\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eThe importance of ethics in sales\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e The process of selling is complex, involved and personal. It is easy for new salespeople to feel overwhelmed when first approaching sales – or even concerned about (incorrect) assumptions they have about the ethics of selling.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Anyone new to a sales role or being asked to take on sales responsibilities in their existing role. This topic is a primer for further training in all aspects of sales and selling.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49782342091073,"sku":"TH-740-73-RETAKE","price":35.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/SalesandSelling01.jpg?v=1733896538"},{"product_id":"an-introduction-to-sales-prospecting","title":"An introduction to sales prospecting","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 59 minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course is \u003c\/span\u003ea starting point for people new to a sales prospecting role. We discuss what sales prospecting is and the different ways you can reach out to new sales prospects. We then dive into three of the most common sales prospecting techniques:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCold calling\u003c\/li\u003e\n\u003cli\u003eSocial selling\u003c\/li\u003e\n\u003cli\u003eWarm calling\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e Sales prospecting is the foundation for every successful sale. The goal of prospecting is to find, and connect with, viable new contacts to generate opportunities to fill the sales pipeline.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Anyone new to a sales prospecting role or being asked to take on sales prospecting responsibilities in their existing role.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49782372565313,"sku":"TH-740-74-RETAKE","price":35.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/SalesProspecting.jpg?v=1733897332"},{"product_id":"conducting-effective-client-review-meetings","title":"Conducting effective client review meetings","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDuration:\u003c\/strong\u003e 65 minutes plus 70 minutes activities\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eOverview:\u003c\/strong\u003e This course \u003c\/span\u003eis about holding a regular 'review' meeting with your clients. Review meetings provide a formal opportunity to reflect on your client relationship, identify strengths and weaknesses and plan for the future. \u003c\/p\u003e\n\u003cp\u003eWe examine a step-by-step process to all aspects of client review meetings. This includes meeting preparation and agendas, detailed information on questioning strategies and tips for managing feedback and next steps.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWhy is this course important?\u003c\/strong\u003e C\u003c\/span\u003elients are the very centre of a professional's long-term success. A client review meeting helps identify and address unhappy clients before they leave or tell others. A review meeting helps retain existing clients, and set-up opportunities for repeat business, upsell or cross-sell. Client review meetings also give a professional greater visibility about future client opportunities.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eSuitable for:\u003c\/strong\u003e Any employee in on-going client relationships. It is also useful for employees involved in large projects, as part of a project debrief meeting, or transactional professionals with a post-implementation review process. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003eThis course is not industry specific, so employees with regulated client reviews will still need to address industry specific issues of compliance separately from this course.\u003cbr data-mce-fragment=\"1\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eOnline Assessment:\u003c\/strong\u003e None\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan\u003e\u003cstrong\u003eWorkplace Activities:\u003c\/strong\u003e Yes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong\u003eDisclaimer\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.\u003c\/span\u003e\u003c\/p\u003e","brand":"OmniaCapture","offers":[{"title":"Default Title","offer_id":49782416965953,"sku":"TH-740-75-RETAKE","price":50.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0856\/8792\/7105\/files\/clientmeeting.jpg?v=1733898254"}],"url":"https:\/\/omniacapture.com\/collections\/frontpage.oembed?page=7","provider":"OmniaCapture Pty Ltd","version":"1.0","type":"link"}