An introduction to management

Duration: 38 minutes

Overview: This course provides the foundation skills and processes for the role of a manager (team leader or supervisor). 

We define the concept of team management and the role of a team leader. We then examine what makes a team effective and how a team manager can support the processes which lead to effective, high-performance teamwork. We also dive into team communication and feedback, one of the key responsibilities of a team leader. 

We conclude by looking at a range of expert tips on team management and troubleshooting the four most common problems faced by manager

Why is this course important? Effective team management isn’t just a soft concept. It creates a wide range of tangible business and employee benefits. 

Many high-performing employees who are promoted to manager positions do not realise that they require additional skills to be an effective manager (and not just an effective employee).

Suitable for: All new managers, team leaders or supervisors. 

Online Assessment: None

Workplace Activities: None

Disclaimer: In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.