An introduction to sales and selling

Duration: 47minutes

Overview: This course is a starting point for people who are new to a sales role. We discuss what sales and selling are, as well as common terms and misconceptions in sales roles. We then examine four key aspects of selling:

• Understanding a sales pipeline
• Aligning sales with the buyer’s journey
• Key sales communication skills
• The importance of ethics in sales

Why is this course important? The process of selling is complex, involved and personal. It is easy for new salespeople to feel overwhelmed when first approaching sales – or even concerned about (incorrect) assumptions they have about the ethics of selling.

Suitable for: Anyone new to a sales role or being asked to take on sales responsibilities in their existing role. This topic is a primer for further training in all aspects of sales and selling.

Online Assessment: None

Workplace Activities: None

Disclaimer: In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.