Managing staff underperformance

Duration: 53 minutes

Overview: This course is about helping you to maximise the performance of your team or staff. While staff performance often focuses on promoting the right behaviours and rewarding performance, managing underperformance is just as critical. This topic provides some guidance on formal Performance Management discussions. 

Before starting any formal Performance Management activities, you should also consult your manager and HR teams in your organisation and ensure that any decision-making is consistent.

Why is this course important? Even with the best management skills and processes, some staff will underperform from time to time. Underperformance is not misconduct and shouldn't be thought of as a reason to punish an employee for. Instead, underperformance is an opportunity to help an employee overcome challenges - or help your organisation identify and remove poor internal processes or hurdles.

Good management of staff underperformance should result in improvements by employees reducing the need for more serious employment consequences and the cost of staff turnover. Effectively managing the performance of employees can have benefits to your organisation and can lead to happier, motivated and better-performing employees.

Suitable for: Anyone with people management or leadership responsibilities.

Online Assessment: Yes

Workplace Activities: None

Disclaimer: In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.