Verbal communication: Foundation skills

Duration: 51 minutes

Overview: This course is about understanding the foundation skills of verbal communication. We examine the role verbal communication plays at work and then look at key tips for improving your listening and questioning skills. We also examine how to effectively start a conversation to engage your listener and set the foundations for a successful discussion.

Why is this course important? Whether you’re having a conversation, participating in a team meeting, or delivering a presentation, effective verbal communication plays a key role in bringing people and ideas together. It’s an essential skill for any employee, in any organisation, in any role and in any industry.

Suitable for: All employees

Online Assessment: None

Disclaimer: In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.