Competition and consumer law: Conduct and Statements

Duration: 57 minutes

Overview: This course is about Australian competition and consumer legislation and focuses on conduct and statements about goods and services. We examine:

• Unconscionable conduct.
• Misleading and/or deceptive conduct.
• False or misleading statements.
• False or misleading representations.

Why is this course important? Competition and consumer legislation applies to the conduct of anyone - persons (at all levels within an organisation) as well as corporations themselves. The law prohibits your organisation from indemnifying you against any penalty imposed on you for breach of the restrictive trade practices provisions. This means that you can be held personally liable for a breach of competition and consumer legislation.

Suitable for: All employees. This course covers issues related to sales roles, as well as marketing and advertising. 

We recommend:

• First completing the topic Competition and consumer law: Introduction.
• Recognising that this topic does not cover all aspects of competition and consumer law. There are additional aspects covered in two other topics: Competition and consumer law: Safety and Warranties and Competition and consumer law: Interacting with other organisations. 

Online Assessment: Yes

Workplace Activities: None

Disclaimer: This is a complex area of law and a challenging topic. While this topic carefully breaks down many components, there is significant detailed content, and explorers should take their time with this topic in order to be ready to pass the assessment. In addition to this training module, you should become familiar with any legislation, guidelines, directives, policies and other documents that apply to consumer law in your particular workplace and role. In the event of discrepancy between this course and your workplace policies, your workplace policies should be applied. OmniaCapture is not responsible for you or anyone else for any loss suffered in connection with the use of this information. You should seek legal or other professional advice before acting or relying on any of the information contained in this course.